Import Error: "Unable to convert document"

 

The error message shown above has been reported when importing a file from Google Drive to DocHub which is caused by an issue on Google's end, and as such, there's not much we can do to fix it, but here's an easy work around:

  1. Download the file from Google Drive to your computer.  If possible, export it as a PDF. Here's a Google Help article for how: https://support.google.com/drive/answer/2423534.
  2. Upload your file directly to DocHub by going to https://dochub.com/new and choose the Computer option. 

Here's our article about all of the different methods to choose from when uploading a file to DocHub:

Uploading documents and PDFs to DocHub

 

 

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