How messaging works when sending sign requests

When sending a sign request, you can include a custom messsage that will be delivered to the recipient(s).

image1.png

The message will be displayed in the email they receive as such:

image2.png

Once the recipient has signed the document, they have the option to include a custom message back to the sender as well, show below:

image3.png

This message will be displayed in the 'finalized document' email:

image4.png

It will also be displayed in the document's audit trail, under 'Message':

image5.png

This workflow is similar for rejected sign requests, as shown below:

image6.png

image7.png

Was this article helpful?
1 out of 9 found this helpful

Comments

0 comments

Please sign in to leave a comment.