Unable to sign in with Google or open documents from Google Drive or Gmail

If you are having issues signing in with Google or can't open a document with DocHub from within Google Drive or Gmail due to an error, including but not limited to: 

  • Too many redirects (blank page)
  • Sign-in with Google temporarily disabled for this app
  • Permissions or Forbidden errors
  • "Error: Import failed"
  • 500 error page (It's not you, it's us)

Please proceed through the following steps:

  1. Go to https://myaccount.google.com/permissions
  2. Under the Sign in with Google section, select DocHub and click Remove Access
  3. Clear your web browser's cookies for dochub.com or simply close your browser entirely and reopen it
  4. Retry signing in

For instructions on how to clear DocHub's cookie in your web browser, see:

You can also try a new web browser or open an incognito/private window in your current browser. Here's how:

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