Knowledge Base
Answers to frequently asked questions, tutorials, and other helpful tips
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Getting started
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Document permissions and sharing
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Share or send documents and PDFs
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Download or export your PDF documents
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Viewing your outbound Email as Attachment history
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Share your PDF via Share Link or Public URL
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Send your document via email as a PDF attachment
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Publish a PDF form to a webpage for anyone to sign & fill out
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Who can see the documents I upload?
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Share or send documents and PDFs
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Creating, importing, downloading and exporting documents
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Document editing
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An overview of DocHub's PDF editing, annotation & signing tools
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Page numbers and labeling
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Annotate, edit & sign PDF documents using the Tool Bar
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Create a PDF form by adding fillable fields to a document
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Reorder, rotate, remove & add pages using the Page Controls panel
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Edit or remove existing text on a PDF
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Adding Whiteout or Redactions to your document
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Merging documents within DocHub
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An overview of DocHub's PDF editing, annotation & signing tools
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Document signing and Sign Requests
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Sign Requests: Getting Started
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Creating and sending a document as a Sign Request
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Intro to self-signing vs getting others to sign (sign requests)
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Creating signatures, self-signing and sending for signature
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Receiving a sign request as the signer
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Sign Requests: Signing Order
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Certified documents and verified signatures (Adobe Acrobat valid eSignatures)
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Bulk Send
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Prefill text fields for signers before sending a Sign Request
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Sign Requests: Permissions
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How messaging works when sending sign requests
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Why is my Sign Request document missing signatures after being Finalized?
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Are DocHub eSignatures legally binding?
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Editing a Sign Request after it's been sent
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Electronically sign & initial a PDF document
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View & download an Audit Trail for your e-signed documents
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Upload your hand-drawn signature as an image to use for eSigning documents
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Sign Requests: Getting Started
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Electronic Signature Laws
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Legality and enforceability of electronic signatures in the United States
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Legality and enforceability of electronic signatures in México
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Legality and enforceability of electronic signatures in Canada (Alberta, British Columbia, Ontario, and Quebec)
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Legality and enforceability of electronic signatures in Australia
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Legality and enforceability of electronic signatures in the United Kingdom
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Legality and enforceability of electronic signatures in the European Union
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Legality and enforceability of electronic signatures in the Onshore United Arab Emirates & Dubai International Financial Centre
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Legality and enforceability of electronic signatures in India
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Legality and enforceability of electronic signatures in the United States
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Bugs, issues and troubleshooting
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Unable to sign in with Google or open documents from Google Drive or Gmail
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DocHub.com is blocked for students
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Teacher: I'm not able to view or markup my student's assignments in DocHub
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Clearing DocHub cookies (Safari)
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Google Authentication "Error 400: admin_policy_enforced" fix
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DocHub won't load. Screen is blank.
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Import Error: "Unable to convert document"
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Clear your browser's cache (IE, Edge)
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Clearing your browser's cache (Chrome)
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How to sign in to DocHub
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I can't upload a PDF or other document
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My annotations are missing or different after downloading my edited PDF
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I can't access a shared document or Sign Request
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Unable to sign in with Google or open documents from Google Drive or Gmail
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Security, privacy, compliance and data retention
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Your DocHub Dashboard
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DocHub Templates
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DocHub Faxing
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Organizations
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DocHub Pro for Organizations
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Transfer documents between your account and organization
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Receive email notifications for Sign Requests and filled copies of a template in your organization
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Creating a DocHub Organization
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Uploading documents directly to your organization instead of your individual account
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Organization Roles and Permissions
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DocHub Pro for Organizations
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DocHub Mobile Applications
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Integrations, extensions, add-ons and compatibility
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Getting started with DocHub and GSuite or Google Drive
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DocHub Edge Extension Overview
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Import your Google Contacts for quick autofill of email addresses
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DocHub Chrome Extension Overview
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DocHub Gmail Add-on Overview
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Connect DocHub to your Google Drive
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Can I use DocHub on a phone, tablet, or computer with a touchscreen?
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Is it possible to edit or sign my PDFs in DocHub offline?
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Is there a Chrome Extension for DocHub?
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Getting started with DocHub and GSuite or Google Drive
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Billing and subscriptions
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What payment methods do you accept?
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How can I try or test DocHub for myself or an organization?
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How can I view billing history and receipts for my account?
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How to cancel DocHub Pro
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How do I update my credit card information?
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How can I update my billing address?
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Does it cost anything to edit, share, & sign PDFs?
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Transfer a Pro subscription from your individual account to your organization
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How do I cancel a DocHub Pro trial and will I get charged for it?
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What payment methods do you accept?
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Account settings
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Canceling or deleting your account