Recipients getting a 422 error.

I sent out a series of documents to people to sign, and most of them have been telling me they're getting a "422 error" with the following message: 

422

Error

You invoked render but did not give any of :partial, :template, :inline, :file, :plain, :html or :body option.
 
It seems to be happening on multiple operating systems. 
 
Any idea what's going on?
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Comments

6 comments
  • Official comment

    Hello,

    Thank you for contacting DocHub Community. 

    I'm happy to let you know that the issue you brought to our attention has been fixed by our developers. Again, I apologize for any inconvenience this might have caused.

    Please let me know if you experience any further issues, and I’ll be happy to assist you.

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  • Im getting the same error. So frustrating.

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  • Getting the same error

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  • I stopped being able to open documents and started receiving an error message very late last night. 

    Today things seem fine...

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  • I keep getting the 422 error and it's not looking good for business. Please advise 

     

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  • Hello,

    Thank you for contacting DocHub Community.

    It seems that your issue is not a common one, and we need to gather more information about it. For this purpose, I’ve created ticket 110134 and would like to discuss the details with you over email. You will be receiving an email from our team soon.

    Looking forward to your reply and further assisting you with this matter.

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