Error when uploading a document -

big red circle with X in the middle:

Message below it states: 

Something went wrong. If issue persists please reimport the PDF used to create this document and try again






  • Official comment


    Thank you for contacting DocHub Community.

    It seems that your issue is not a common one, and we need to gather more information about it. For this purpose, I’ve created a ticket 111981, and would like to discuss the details with you over email. You will be receiving an email from our team soon.

    Looking forward to your reply and further assisting you with this matter.

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  • i cannot upload a document it says "timed out"

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  • Hello,
    I'm happy to let you know that the issue you brought to our attention has been fixed by our developers. Again, I apologize for any inconvenience this might have caused.
    Please let me know if you experience any further issues, and I’ll be happy to assist you.

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