DocHub not loading

DocHub is not opening up any documents and is taking ages to load which results in there being an issue

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  • Official comment

    Hello,

    Thank you for contacting DocHub Community.

    It seems that your issue is not a common one, and we need to gather more information about it. For this purpose, I’ve created ticket 115074 and would like to discuss the details with you over email. You will be receiving an email from our team soon.

    Looking forward to your reply and further assisting you with this matter.

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  • It is not possible to get into several documents in order to fill them in and finalize. Can you fix this bug?  

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  • Hello,

    Thank you for contacting DocHub Community.

    It seems that your issue is not a common one, and we need to gather more information about it. For this purpose, I’ve created a ticket 115562, and would like to discuss the details with you over email. You will be receiving an email from our team soon.

    Looking forward to your reply and further assisting you with this matter.

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  • Good morning,

    The documents are sent to emails as attachments.  Some students can not open the documents. Other students' documents open, but it takes them to a page to pay or create a document. We use this feature weekly, so it is important that the students can access their document assignments.

    Thank you for your assistance.

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  • Hello,

    Thank you for contacting DocHub Community.

    It seems that your issue is not a common one, and we need to gather more information about it. For this purpose, I’ve created a ticket 118151, and would like to discuss the details with you over email. You will be receiving an email from our team soon.

    Looking forward to your reply and further assisting you with this matter.

    Tan DocHub Support

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