Both signers finalized the document and only the signatures and initials are visible. All other filled fields are blank. This should be easier than this. What do I need to do to get the process to work properly?
All filled fields blank except for signatures and initials
Comments
Hello,
Thank you for contacting DocHub Community.
It seems that your issue is not a common one, and we need to gather more information about it. For this purpose, I’ve created a ticket 116051 and would like to discuss the details with you over email. You will be receiving an email from our team soon.
Looking forward to your reply and further assisting you with this matter.
I'm having the same issue, did you get this fixed? Sometimes I see the fields filled out by the second signer, and once I go to sign and finalize they all disappear except for the signature.
Hello,
Thank you for contacting DocHub Community.
It seems that your issue is not a common one, and we need to gather more information about it. For this purpose, I’ve created a ticket 118767, and would like to discuss the details with you over email. You will be receiving an email from our team soon.
Looking forward to your reply and further assisting you with this matter.
Tan DocHub Support
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