Telling me to Upgrade to Pro when I already Have It

Pretty much what the title says. I'm trying to send an e-signature and it's not letting me saying I need to upgrade to Pro (which I already have).

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  • Official comment

    Hello,

    Thank you for contacting DocHub Community.

    It seems that your issue is not a common one, and we need to gather more information about it. For this purpose, I’ve created ticket 119199 and would like to discuss the details with you over email. You will be receiving an email from our team soon.

    Looking forward to your reply and further assisting you with this matter.

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  • I have the same problem.. asking me to upgrade to Pro when I already have it. Refer to welcome email dated July 26, 2032.

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  • Hello,

    Thank you for contacting DocHub Community.

    We will need to gather more information about it. For this purpose, I’ve created ticket 125506 and would like to discuss the details with you over email. You will be receiving an email from our team soon.

    Looking forward to your reply and further assisting you with this matter.

    Tan DocHub Support

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  • I'm having the same issue.

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  • Hello,

    Thank you for contacting DocHub Community.

    We will need to gather more details about the issue. For this purpose, I’ve created ticket 129301 and would like to discuss the details with you over email. You will be receiving an email from our team soon.

    I look forward to your reply and further assisting you with this matter.

    Tan DocHub Support

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