I'm happy to let you know that the issue you brought to our attention has been fixed by our developers. Again, I apologize for any inconvenience this might have caused.
Please let me know if you experience any further issues, and I’ll be happy to assist you.
How can this issue be fixed? When saving a PDF document, I click download to save it to my computer or my Google Drive. The document never downloads and stays stuck in the queue.
I'm happy to let you know that the issue you brought to our attention has been fixed by our developers. Again, I apologize for any inconvenience this might have caused.
Please let me know if you experience any further issues, and I’ll be happy to assist you.
it hasn't been fixed... its September now and I'm trying to hand in my homework but it's still stuck in the queue and when I wait for it to "finish" it says timed out...
It seems that your issue is not a common one, and we need to gather more information about it. For this purpose, I’ve created a ticket 122597, and would like to discuss the details with you over email. You will be receiving an email from our team soon.
Looking forward to your reply and further assisting you with this matter.
Comments
Hello,
I'm happy to let you know that the issue you brought to our attention has been fixed by our developers. Again, I apologize for any inconvenience this might have caused.
Please let me know if you experience any further issues, and I’ll be happy to assist you.
I have this problem, too.
How can this issue be fixed? When saving a PDF document, I click download to save it to my computer or my Google Drive. The document never downloads and stays stuck in the queue.
Hi there. I am also having the same issue with not being able to download documents.
Stuck in queue until it times out
Hello,
I'm happy to let you know that the issue you brought to our attention has been fixed by our developers. Again, I apologize for any inconvenience this might have caused.
Please let me know if you experience any further issues, and I’ll be happy to assist you.
it hasn't been fixed... its September now and I'm trying to hand in my homework but it's still stuck in the queue and when I wait for it to "finish" it says timed out...
Hello,
Thank you for contacting DocHub Community.
It seems that your issue is not a common one, and we need to gather more information about it. For this purpose, I’ve created a ticket 122597, and would like to discuss the details with you over email. You will be receiving an email from our team soon.
Looking forward to your reply and further assisting you with this matter.
Tan DocHub Support
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