Mike Dalehite

Prefill text fields for signers before sending a Sign Request

1. Knowledge Base
2. Document signing and Sign Requests

DocHub allows you to prefill information for a signer such as their Name in the window before sending a Sign Request for any Text or Paragraph fields that are assigned to a signer. The option is en...

• Edited April 15, 2021 20:07
• 1 follower
• 0 comments
• 0 votes

DocHub.com is blocked for students

1. Knowledge Base
2. Bugs, issues and troubleshooting

If you are unable to access DocHub and receive a page about how "DocHub.com is blocked. The person who setup this computer has chosen to block this site.", it's most likely due to Google's SafeSite...

• Edited February 10, 2021 20:46
• 1 follower
• 0 comments
• -5 votes

Teacher: I'm not able to view or markup my student's assignments in DocHub.

1. Knowledge Base
2. Bugs, issues and troubleshooting

If your student has turned in an assignment in Google Classroom, but you are either unable to view or edit the document in DocHub, your students should set you as a Contributor before (or after) tu...

• Edited September 02, 2020 20:34
• 2 followers
• 0 comments
• -7 votes

What payment methods do you accept?

1. Knowledge Base
2. Billing and subscriptions

You can only pay by credit card on our website, but we also offer the option to pay by bank ACH or wire transfer. Just contact support for help with paying with anything other than a credit card.  ...

• Edited December 14, 2020 13:13
• 4 followers
• 0 comments
• -15 votes

DocHub Pro pricing plans for schools

1. Knowledge Base
2. Organizations

We're proud to offer two Academic site licenses for DocHub Pro which are laid out below, or if you don't need a full site license, you can instead receive a 20% discount on our regular organization...

• Edited November 17, 2020 13:50
• 1 follower
• 0 comments
• -2 votes

Export field values to a .CSV spreadsheet

1. Knowledge Base
2. Creating, importing, downloading and exporting documents

DocHub makes it super easy to export all values in the fields of a PDF document to a spreadsheet (.CSV file). Here's how: Go to your Dashboard at DocHub.com.  Select a document. Click Actions menu...

• Edited July 09, 2020 20:12
• 3 followers
• 0 comments
• 4 votes

The option to Login with Dropbox has been temporarily removed

1. Knowledge Base
2. Bugs, issues and troubleshooting

We recently removed the option to Login with Dropbox due to lack of usage, so if that's how you used to sign in, you now have two options to access your DocHub account: Sign in with Google (recomm...

• Edited January 10, 2020 21:08
• 1 follower
• 0 comments
• -8 votes

Unable to sign in with Google or open documents from Google Drive or Gmail

1. Knowledge Base
2. Bugs, issues and troubleshooting

If you are having issues signing in with Google or can't open a document with DocHub from within Google Drive or Gmail due to any of the following error messages:  Too many redirects (blank page) ...

• Edited January 14, 2020 19:46
• 5 followers
• 0 comments
• -74 votes