Logo Help Center
Back to DocHub Submit a request Sign in
  1. DocHub
  2. Knowledge Base
  3. Bugs, issues and troubleshooting

Bugs, issues and troubleshooting

Follow New articles New articles and comments
  • Unable to sign in with Google or open documents from Google Drive or Gmail
  • DocHub.com is blocked for students
  • Teacher: I'm not able to view or markup my student's assignments in DocHub.
  • Clearing DocHub cookies (Safari)
  • Google Authentication "Error 400: admin_policy_enforced" fix
  • DocHub won't load. Screen is blank.
  • Import Error: "Unable to convert document"
  • Clear your browser's cache (IE, Edge)
  • Clearing your browser's cache (Chrome)
  • How to sign in to DocHub
  • I can't upload a PDF or other document.
  • My annotations are missing or different after downloading my edited PDF
  • I can't access a shared document or Sign Request
  • The option to Login with Dropbox has been temporarily removed

© DocHub